At Aspetar our guests have the right to expect the highest quality treatment that remains confidential in nature, and that will always be respectful, courteous and compassionate, offering care in a safe and secure environment regardless of age, gender, race, national origin, religion or disability.
Aspetar uses a charter for our guest’s rights and responsibilities, and it is displayed in the patient areas. Should you wish to view the full charter, please do not hesitate to ask a member of staff, who will ensure a copy, is made available to you.
If, for any reason, you feel that your treatment did not meet with these rights and the high standard of care we set ourselves, we encourage you to speak with a member of staff so that we can resolve any issues you may have.